Network Notices

Network notices & service updates.

Planned maintenance, fibre breaks, rate updates — straight from our network team. No login required.

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Latest notices

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8 Oct 2026FibreResolvedGauteng

Emergency fibre maintenance — Sandton ring

Placed under maintenance while a third-party contractor repaired a damaged duct. Traffic rerouted to the secondary path; impact was under 4 minutes of latency increase.

2 Oct 2026VoiceOngoingNational

Carrier interconnect degradation — voice quality

One upstream interconnect is showing elevated jitter. Calls are auto-rerouting via the alternate carrier. Next update by 17:00.

27 Sep 2026RatesPlannedNational

Rate update — mobile termination decrease

Mobile termination rates decrease effective 1 November. New rate cards are being issued to all billing accounts; no action needed.

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