Dear Customer,

This serves to inform you that VOX Fibre has scheduled an emergency service-affecting planned maintenance in the network. Activity Window: Planned Event Start time: 21:00/05 March 2020 Planned Event End time: 07:00/06 March 2020 Expected Downtime: 10:00:00 hours

Affected customers using Frogfoot fibre services in the Johannesburg region may experience Problems with no connectivity during the course of the maintenance.

Once maintenance has been completed, the responsible parties will be performing various troubleshooting diagnostics to ensure no further service impact.

We apologize for inconvenience caused during the outage period.

Kind regards,