Unified Communications (UC) is the combination of non-real time services such as email, fax and voicemail as well as real-time services such as instant messaging, telephony, web and video conferencing and presence. Video calling, for instance, makes it easier and faster for people to connect with one another.
Another powerful benefit of unified communications is that allows employees to communicate with each other in real time unlike unified messaging which really is the combination of non-real time services such as email, fax and voicemail.
Integrated communications solutions can provide an organization with powerful tools that can improve worker productivity, drive revenue generation, improve customer service, maximize profits and reduce the cost of business communications. In addition all of this is available in the cloud leveraging our UCaaS platform.